Laptop screens get knocked, closed on pens and earbuds, and opened and shut thousands of times. When the picture goes wrong, the fix might be a new panel, but it could equally be a worn display cable, a loose connector or a fault on the motherboard. We find out which before anything is ordered.
Common faults
- Cracked glass, or ink-like blotches spreading across the screen
- Lines, flicker or a picture that only appears at certain lid angles
- Backlight gone – the image is just visible with a torch
- Screen works on an external monitor but not the laptop itself
- Touchscreen not responding, or registering phantom touches
- Stiff or broken hinges pulling the screen apart
What we do
We test the laptop with a known-good panel and an external display to pin down where the fault is. Typical work includes:
- Replacing LCD, OLED and touchscreen panels with the correct part for your model
- Replacing display cables that have worn through at the hinge
- Repairing hinges and the screen surround
- Fixing backlight and display circuits on the motherboard
- Cleaning up screens affected by liquid damage
Every laptop starts with a £45 + VAT assessment. We then give you a fixed quote, and nothing is done until you agree. Repairs carry a 90-day parts and labour warranty.
Brands and models
We replace screens on current Dell, HP, Lenovo, Asus, Acer, MSI, Razer, Microsoft Surface and Dynabook laptops, as well as older Toshiba, Sony Vaio and Samsung models. For Apple, see MacBook Pro screen repair and MacBook Air screen replacement. Everything else is listed on our laptop repairs page. If the screen turns out not to be the problem, our laptop repair service in London covers the rest of the machine, from power faults to motherboards.
FAQs
Is it the screen or the graphics?
If an external monitor shows a clean picture, the fault is usually in the panel, cable or hinge area. If both are wrong, it points to the motherboard. The assessment tells you which.
Can I keep using a cracked screen?
It may work for a while, but cracks tend to spread and glass can cut. Back up your files while it still displays.
Do you fit the same type of panel?
Yes. We match the resolution, connector and finish, including touch and high refresh rate panels where the laptop had them.