Call-out computer repair across London
With our London call-out computer repair service, a Creative IT engineer comes to your home or office, Monday to Saturday, to get your desktop PC, laptop or Mac working again. Same-day visits are available across inner London.
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How a call-out works
Call us and describe the problem, and we agree a time for an engineer to visit your home or office. If the fault can be fixed without new parts, it is fixed there and then. If it cannot, the engineer takes the computer to our workshop and we bring it back once it is repaired.
Before the engineer arrives
Have your passwords to hand, along with any discs or licence keys for software that may need reinstalling. If the computer still starts, copy your most important files to a USB drive or cloud storage first. Clear a little space around the computer and its cables so the engineer can get to them.
Homes and businesses
We visit both. For a home that usually means one computer, the Wi-Fi and a printer. For an office it can mean several computers, the network and shared devices, and we can arrange the visit for a time that disrupts your staff least.
What we fix at your home or office
- Fault diagnosis
- Virus and spyware removal
- Windows and macOS installation
- Software troubleshooting
- Slow computer clean-up
- Internet and Wi-Fi problems
- Home and office network setup
- Printer and scanner problems
- Data backup and transfer
Repairs that come back to our workshop
We don't replace parts on a call-out. If your computer needs a new screen, keyboard, hard drive or power jack, a motherboard repair or data recovery, or has liquid damage, the engineer takes it back to our workshop at 80 Willow Walk, SE1 5SY, and we return it to you once it is repaired. Parts we fit carry a 90-day warranty.
Areas we cover
- Camden
- Greenwich
- Hackney
- Hammersmith and Fulham
- Haringey
- Islington
- Kensington and Chelsea
- Lambeth
- Lewisham
- Newham
- Southwark
- Tower Hamlets
- Wandsworth
- Westminster
London postcode districts we cover
E (Eastern): E1, E1W, E2, E3, E4, E5, E6, E7, E8, E9, E10, E11, E12, E13, E14, E15, E16, E17, E18 and E20
EC (Eastern Central): EC1A, EC1M, EC1N, EC1R, EC1V, EC1Y, EC2A, EC2M, EC2N, EC2R, EC2V, EC2Y, EC3A, EC3M, EC3N, EC3R, EC3V, EC4A, EC4M, EC4N, EC4R, EC4V and EC4Y
N (Northern): N1, N1C, N2, N3, N4, N5, N6, N7, N8, N9, N10, N11, N12, N13, N14, N15, N16, N17, N18, N19, N20, N21 and N22
NW (North Western): NW1, NW2, NW3, NW4, NW5, NW6, NW7, NW8, NW9, NW10 and NW11
SE (South Eastern): SE1, SE2, SE3, SE4, SE5, SE6, SE7, SE8, SE9, SE10, SE11, SE12, SE13, SE14, SE15, SE16, SE17, SE18, SE19, SE20, SE21, SE22, SE23, SE24, SE25, SE26, SE27 and SE28
SW (South Western): SW1A, SW1E, SW1H, SW1P, SW1V, SW1W, SW1X, SW1Y, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, SW13, SW14, SW15, SW16, SW17, SW18, SW19 and SW20
W (Western): W1B, W1C, W1D, W1F, W1G, W1H, W1J, W1K, W1S, W1T, W1U, W1W, W2, W3, W4, W5, W6, W7, W8, W9, W10, W11, W12, W13 and W14
WC (Western Central): WC1A, WC1B, WC1E, WC1H, WC1N, WC1R, WC1V, WC1X, WC2A, WC2B, WC2E, WC2H, WC2N and WC2R
Prefer to bring it in? Our Beckenham drop-off centre (21 Village Way, BR3 3NA) is open by appointment.