Laptop data recovery experts in London
Creative IT has more than 20 years of experience in data recovery. Our laptop data recovery service retrieves files from laptop hard drives and SSDs after crashes, accidental deletion, formatting, liquid spills or physical damage, for every make of laptop and MacBook.
Evaluation is free and we give you a fixed quote before any work starts. Most cases are covered by our no data, no fee policy, and an emergency service is available.
Recovery work is carried out at our London repair centre at 80 Willow Walk, SE1 5SY. Drop your laptop off by appointment at our Beckenham drop-off centre (21 Village Way, BR3 3NA) or ask us to arrange a courier collection.
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Why laptops lose data
Laptops are carried, dropped and spilled on, so their drives fail more often than those in desktop PCs. Sometimes the drive is fine and it is the laptop that has failed. Either way, we remove the drive and recover the files from it directly.
What to do when it happens
Stop using the device straight away. Do not keep restarting it, run repair or recovery software, attempt a rebuild or open the drive: each attempt can overwrite data or make physical damage worse. If there are several drives, label them in order, and get them to us.
How recovery works
We examine the device and tell you what can be recovered and what it will cost before any work starts. Once you approve the quote we recover the files, check them with you, and return them on a new drive or by secure transfer. If we cannot recover anything, most cases are covered by our no data, no fee policy.
Laptop data loss problems we handle
- Laptop will not start
- Deleted or missing files
- Formatted or repartitioned drive
- Clicking or failed hard drive
- Failed SSD
- Liquid damage
- Dropped or damaged laptop
- Virus damage
- Corrupt partitions
Laptop brands we recover
Laptop brands
Acer, Asus, Dell Inspiron, HP, Packard Bell, Sony, Toshiba, Apple MacBook and MacBook Pro, as well as Lenovo, Samsung, MSI, Alienware and Fujitsu laptops
For other devices, see hard drive data recovery, SSD data recovery and our main data recovery page.