Asus’s Republic of Gamers range runs from slim Zephyrus laptops you can carry all day to big Strix Scar machines that rival a desktop. They’re all designed for heavy loads, but that means heat, dust and power faults catch up with them sooner or later. We repair every part of them, including the motherboard.
Common faults we fix
- Overheating and fan noise – dust-clogged heatsinks and dried thermal material. Many ROG laptops use liquid metal on the CPU, which must be cleaned and reapplied correctly.
- Graphics faults – artefacts, crashes, the GPU missing in Armoury Crate or Device Manager, or no image on the internal screen.
- Screen damage – cracked or faulty high-refresh IPS, mini-LED and OLED panels.
- Charging faults – worn barrel jacks on Strix models and failed USB-C charging on Zephyrus and Flow models.
- Won’t power on – power circuit faults repaired at board level.
- Keyboard and lighting – dead keys, failed RGB and spills.
- Swollen batteries – common on slim Zephyrus models a few years old.
Models we repair
Current and recent models
- ROG Zephyrus – Zephyrus G14 and G16, including the OLED models from 2024 onwards
- ROG Strix – Strix G16 and G18, Strix Scar 16 and Scar 18
- ROG Flow – Flow Z13 tablet, Flow X13 and Flow X16
Older models
We also repair older Zephyrus M and S models, the earlier Strix G15, G17, Scar 15 and Scar 17, and ROG laptops from before them. See older Asus models or the Asus repair hub. For Asus’s other gaming range, see Asus TUF repair.
Zephyrus: slim, so look after the cooling
The Zephyrus G14 and G16 fit a dedicated graphics chip into a thin body. That works well when the cooling is clean, but a little dust or a tired fan quickly leads to throttling and noise. The batteries in these slimmer models also work hard and can swell after a few years, which shows up as a raised trackpad or a base that no longer sits flat. Stop using it and have the battery replaced if you notice this.
OLED and mini-LED screens
Recent Zephyrus models use OLED panels and some Strix Scar models use mini-LED. Both are very different from a standard screen and aren’t interchangeable with cheaper panels, so we identify the exact panel your model needs before quoting. See laptop screen repair for more on screen replacements.
Flow Z13
The Flow Z13 is a gaming tablet with a detachable keyboard. Screen and battery repairs involve separating a bonded display, which takes more care than a normal laptop. We also repair its USB-C ports and keyboard connector.
FAQs
Does reapplying liquid metal matter?
Yes. Done badly it can leak onto the board. We clean it fully and reapply it properly during a cooling service.
My ROG shows a black screen but the keyboard lights up. Can you fix it?
Usually. It can be a screen, cable, GPU or power fault, and we find which one in our assessment, then give you a fixed quote.
Can you repair the motherboard instead of replacing it?
In most cases, yes. See laptop motherboard repair.