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Computer Fault Diagnosis

Computer fault diagnosis in London

Fault diagnosis

Our computer fault diagnosis service finds out exactly what is wrong with a laptop or PC that will not start, keeps crashing or behaves strangely, and tells you what it will cost to put right.

Repairs are carried out at our London repair centre at 80 Willow Walk, SE1 5SY. Drop your computer off by appointment at our Beckenham drop-off centre (21 Village Way, BR3 3NA) or ask us to arrange a courier collection.

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How we diagnose a fault

We test the power supply, memory, drive, motherboard and screen in turn, and check Windows for corruption and viruses. Intermittent faults are run under load until they show themselves.

What you get

A plain explanation of the fault and a quote for the repair before any work starts. If the computer is not worth repairing, we will say so and can move your files to its replacement.

Related services

How our repair service works

  1. 01

    We receive it

    Your computer comes to us by an organised collection, or you drop it in.

  2. 02

    We diagnose and fix

    Our expert repair engineers diagnose the problem and get to work.

  3. 03

    You get it back

    Your computer is returned by organised delivery, or you collect it.

Visit or drop off

Opening hours

Monday to Saturday
9 AM to 6 PM

Repair centre: London Bridge

80 Willow Walk, The Willows, Unit 1
London SE1 5SY

Drop-off: Beckenham

21 Village Way
Beckenham BR3 3NA
By appointment only. Please call before you visit. 020 7237 6805