Same-day laptop repair for all brands. Most laptops repaired or upgraded within 1–2 days. Book your repair

HP TouchSmart Laptop Repair

HP TouchSmart laptop repair in London

HP TouchSmart Laptop

Our HP TouchSmart laptop repair service covers screen, keyboard, motherboard, charging and liquid damage faults, repaired at component level and usually within one to two days. Creative IT has been repairing laptops in London since 2004.

Repairs are carried out at our London repair centre at 80 Willow Walk, SE1 5SY. Drop your laptop off by appointment at our Beckenham drop-off centre (21 Village Way, BR3 3NA) or ask us to arrange a courier collection.

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Common HP laptop faults

The faults we see most often are cracked or flickering screens, laptops that will not power on or charge, overheating and loud fans, liquid spills, worn keyboards and failing hard drives or SSDs.

Component-level repair

Many repairers replace a whole motherboard when one small part on it has failed. Where they can, our engineers repair the board itself, replacing the failed chip, connector or power circuit, which usually costs less and keeps your laptop on its original board.

How our laptop repair works

Tell us what is wrong and we reply with a quote, usually the same working day. Your laptop reaches us by drop-off, courier or post, we diagnose it and confirm the cost before starting, and most laptops are repaired or upgraded within one to two days.

About HP

HP began in 1939 in a garage in Palo Alto, California. Its OmniBook notebooks arrived in 1993 and the Pavilion name followed in 1995, and HP merged with Compaq in 2002.

Repair and upgrade services

Models covered

HP ENVY TouchSmart 17, HP 15 TouchSmart, HP TouchSmart tm2, HP TouchSmart tx2, HP Pavilion TouchSmart 10, HP Pavilion TouchSmart 11, HP Pavilion TouchSmart 14, HP Pavilion TouchSmart 15, HP Spectre 15 TouchSmart; HP ENVY TouchSmart Ultrabook 4-1100, HP ENVY TouchSmart 4-1200 Sleekbook, HP ENVY TouchSmart 4-1200 Ultrabook; HP 15-g000 TouchSmart Notebook PC series, HP 15-r000 TouchSmart Notebook PC series, HP 15-r100 TouchSmart Notebook PC series, HP 15-r200 TouchSmart Notebook PC series; HP TouchSmart tm2-1000 Notebook PC series, HP TouchSmart tm2-2000 Notebook PC series, HP TouchSmart tm2-2100 Notebook PC series, HP TouchSmart tx2-1000 Notebook PC series, HP TouchSmart tx2-1100 Notebook PC series, HP TouchSmart tx2-1200 Notebook PC series, HP TouchSmart tx2-1300 Notebook PC series

For other models, see our HP laptop repair page.

How our repair service works

  1. 01

    We receive it

    Your computer comes to us by an organised collection, or you drop it in.

  2. 02

    We diagnose and fix

    Our expert repair engineers diagnose the problem and get to work.

  3. 03

    You get it back

    Your computer is returned by organised delivery, or you collect it.

Visit or drop off

Opening hours

Monday to Saturday
9 AM to 6 PM

Repair centre: London Bridge

80 Willow Walk, The Willows, Unit 1
London SE1 5SY

Drop-off: Beckenham

21 Village Way
Beckenham BR3 3NA
By appointment only. Please call before you visit. 020 7237 6805